Halifax Health
Daytona Beach, Florida

About the Organization:
Halifax Health is the area's largest healthcare provider with a tertiary and community hospital with 764 licensed beds, more than 500 physicians on its medical staff representing 46 medical specialties.  Halifax Health also offers psychiatric services, four cancer treatment centers, the area's largest hospice organization, a health maintenance organization, and a preferred provider organization.

Halifax Health is proud to offer the residents of East Central Florida outstanding diagnostic and treatment capabilities that have been consistently ranked in the top five percent of all hospitals in the nation for clinical outcomes in the following areas:

Halifax Health - Center for Cardiology

Halifax Health - Center for Orthopedics

Halifax Health - Center for Neurosciences

Halifax Health - Center for Oncology

Trauma Center - Level II

Pediatric Emergency Department

Neonatal Intensive Care - Level II

Pediatric Intensive Care - Level II

Child and Adolescent Behavioral Services

Halifax Health expanded its services to the residents of Port Orange, New Smyrna Beach and other Southeast Volusia county communities with the opening of Halifax Health - Medical Center of Port Orange, an 80-bed community hospital in fall 2006.

In April 2007, Halifax Health proudly announced the beginning of the first phase of a new 10-year master plan - the construction of a new 10-story inpatient tower and Emergency Department.

About the Location:
In Volusia County the average temperature is 81 degrees in the summer and 62 degrees in the winter.  With famous attractions and many beautiful beaches, Daytona Beach is a well-known destination for vacationers and those seeking a warm, tropical lifestyle.

The Deltona-Daytona-Ormond Metropolitan Area had a 2006 population of 496,575.  Daytona Beach alone has a population of 64,421.  Those who choose to make their home in Daytona Beach will enjoy a comparatively lower cost of living while still living in convenient proximity to the goods and services of a metropolitan area.  Home to the headquarters of NASCAR, the International Speedway Corporation, and the LPGA, Daytona Beach is a favored getaway for weather chasers and vacationers.  World-famous events such as Speedweek, Bike Week, and Biketoberfest draw huge crowds of fans and tourists every year.  Although the Daytona 500 is no longer held on the sands, visitors are still permitted to drive directly onto "the World's Most Famous Beach," making it appealing and convenient for families.  For year-round residents there are excellent restaurants, shopping centers, movie theaters, and museums.

All 23 miles of beach in Volusia County are surfer-friendly, but locals know the best waves are found at Ponce Inlet and New Smyrna Beach.  Driving is permitted on Daytona Beach from sunrise to sunset, except during sea-turtle nesting season, when the beach is closed to traffic to permit these endangered sea creatures to lay their eggs and safely return to the water.

Daytona Beach boasts a rich history showcased by places like the Halifax Historical Museum and the Museum of Arts and Science.  It also has a strong tradition of celebrating fine and performing arts with events throughout the year, such as the Halifax Art Festival, Daytona Winterfest, Florida International Festival (featuring the London Symphony Orchestra), and the Summer Concert Series at the oceanfront Bandshell.

A short trip down I-95 brings visitors to Kennedy Space Center; I-4 leads to major attractions in Orlando including family attractions at Disney World, Sea World, Discovery Cove, shopping at the Mall at Millennia, and the night life of Church Street.  Busch Gardens Africa, historic Ybor City, and the Florida Aquarium are all located in nearby Tampa.

Current Position(s) Available:

Sr. Business Analyst - Clinical Applications
Permanent, Full-Time

Description:
Halifax Health Medical Center located in Daytona Beach, is seeking a Senior Business Analyst to work in our IT Application Services Department.  This position is for a Sr. Business Analyst working on the Application Service Team in support of Physician Services.  Responsibilities include but are not limited to; physician orientation/training to MEDITECH and PatientKeeper, production support of MEDITECH physician issues i.e. eSignature, patient rounding reports, locks, overseeing physician resource room, troubleshooting remote issues, training of physician staff, and participation in MEDITECH upgrades.  Additional responsibilities include on-going maintenance for critical MEDITECH dictionaries and implementing MEDITECH Advanced Clinical applications.  This position requires the ability to analyze physician requests for new or enhanced IT services, the development of IT requirements based upon the analysis of such requests, and follow through with physician customer service after the IT services have been implemented.  The applicant must be able to interact with diplomatic and effective communication skills.

• Function as a lead analyst to facilitate group research and decision-making recommendations. Be able to produce a formal business case and recommendation to be presented to management for final decision.
• Function as an interface between health information systems, their respective users, any and all interfaces or upgrades associated with the system. Coordinate system modifications necessary to ensure integrity, confidentiality and availability of all existing systems assigned.
• Work collaboratively on project teams, lead by a Project Manager, in conjunction with cross-functional core teams to implement new systems with the Halifax Health computing environment. Be prepared to act as a project coordinator or Project Manager for components within span of control in IT.
• Work directly with vendor support personnel to resolve system issues. Must be able to effectively correspond with vendor and users equally on technical issues and requirements for resolution/implementation of solutions.
• Independently analyze user computing needs and define functional specifications for software design and modifications. This activity includes interviewing users, observing current user environment and workflows, evaluating existing systems and applications, determining data input and output specifications and defining and documenting functional requirements for software design. Lastly, this includes recommending solutions to business needs. These recommendations range from leveraging existing technology/skills to implementing new systems/technologies.
• Follow established IT testing guidelines when involved with any system change or implementation. This includes thorough test plans, documentation of testing activities and remediation efforts and resolution of any outstanding testing issues prior to system change or implementation.
• Function as necessary to train/educate end users to ensure integrity, confidentiality, and availability of all systems.
• Identify the need to write and update any required documentation for systems, and related standards and procedures. Ability to effectively complete documentation for all aspects of system support.
• Ability to supervise others team member and act as the IT Manager when the established manager is out of the office or otherwise unavailable.
• Be available as assigned to the HH IT Emergency Response Team, and follow documented emergency response plans and procedures.
• Follow established IT Downtime standard and procedures to include rotation of key roles for overall understanding and facilitation.
• Enter and submit time in Mariner on a daily basis for production tasks and assigned projects.
• Perform other related duties as assigned.

Qualifications:

• College training equivalent to a Bachelor's degree in a computer-related, business or health-related field, or equivalent technical training
• Nursing Informatics and/or CPHIMS certifications preferred
• 5-7 years of experience in an operational or IT-related analyst role to gain exposure to user technical needs for on-line healthcare computer systems (an equivalent combination of relevant education and/or experience may be acceptable)
• Requires a minimum of 3 years experience in the following areas:
  • The ability to provide quality customer service and effectively interact with team members.
  • The ability to clearly and concisely communicate through verbal and or written documentation.
  • The ability to analyze trends and solve problems methodically.
  • The ability to train and support end users.
  • The ability to supervise others.
  • Microsoft Office intermediate skill level (including Word, PowerPoint, Visio, Excel, and Projects)
  • Business awareness and time management skills
  • Requirements Definition skills
  • Process Mapping skills
• Skills in the following areas: -- Customer Service -- Project Management -- Microsoft Word, Excel, PowerPoint, Visio, and Access -- Crystal Reports

Working Conditions:

• Fast-paced multi-tasking office environment.
• After hours, weekend and holiday support may be required as determined by the IT Manager.

How to Apply:
To apply for this Job, please email your resume and reference job "Sr. Business Analyst - Clinical Applications" or apply online at www.halifax.org.